Key Function

A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply.

Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide a key function to a licensee shall be required to hold a certificate of approval issued by the Authority and each licensee shall notify the Authority, the key persons who perform one or more key functions for such licensee.

For a B2C licensee that provides remote gaming services and, or a B2C licensee that operates a controlled gaming premises, the key functions shall be the following:

  1. The chief executive role, or equivalent;
  2. Management of the day-to-day gaming operations of the licensee, including the processes of making payments to, and receiving payments from, players;
  3. Compliance with the licensee’s obligations emanating from the licence or licences issued by the Authority;
  4. The administrative and financial strategies of the licensee, including but not limited to the payment of tax and fees due to the Authority;
  5. Marketing and advertising, including bonus offers and promotions;
  6. The legal affairs of the licensee, including but not limited to contractual arrangements and dispute resolution;
  7. Player support;
  8. Responsible gaming
  9. The prevention of fraud to the detriment of the licensee
  10. The risk management strategies of the licensee;
  11. The prevention of money laundering and the financing of terrorism;
  12. Adherence to applicable legislation relating to data protection and privacy;
  13. The technological affairs of the licensee, including but not limited to the management of the back-end and control system holding essential regulatory data;
  14. The network and information security of the licensee; and
  15. Internal audit.

For a B2C licensee that operates a gaming premises which is not a controlled gaming premises, the key functions shall be the following:

  1. Those listed in the above paragraph (a) to (i)above;
  2. Operation of the urn or any other gaming device which requires human intervention used to generate the result of the game in bingo halls:
  3. Management of the pit, including the supervision of the croupiers and assistants and the management oftheir work, where applicable
  4. Management of the gaming area, including the supervision thereof to preclude fraud by customers, and the resolution of customer disputes; and
  5. Management of the surveillance systems of the gaming premises, where applicable.

For a B2B licensee, the key functions shall be the following:

  1. The chief executive role, or equivalent;
  2. The day-to-day gaming operations of the licensee;
  3. Compliance with the licensee’s obligations emanating from the licence or licences issued by the Authority;
  4. The administrative, financial and risk management strategies of the licensee, including but not limited to the payment of fees due to the Authority;
  5. The legal affairs of the licensee, including but not limited to contractual arrangements and dispute resolution;
  6. Adherence to applicable legislation relating to data protection and privacy, where applicable;
  7. The technological affairs of the licensee, including but not limited to the management of the back-end and control system holding essential regulatory data;
  8. The network and information security of the licensee;
  9. Internal audit.