Lodge a Complaint

The below form is the formal channel enabling players to lodge a complaint against MGA-licensed operators.

It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority.

The Authority reserves the right to request identification in order to process complaints. Instances of fictitious or fabricated details, as well as threats or abusive language, will lead to immediate rejection of your complaint and may also be reported to the relevant authorities.

All information shall be treated in strictest confidentiality and in accordance with the Privacy Policy.

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Lodge a Complaint

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Personal Information


Incident Information

DD slash MM slash YYYY
Time of Incident*
Max. file size: 35 MB.
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