MGA issues Guidelines on Technical Infrastructure for Remote Gaming Licensees

Following a public consultation with respect to the use of cloud solutions by the remote gaming industry and an assessment of the feedback received, the Malta Gaming Authority (MGA) is publishing a set of Guidelines with respect to the technical infrastructure hosting gaming and control systems used by remote gaming licensees. The original consultation document and feedback received can be accessed on the MGA’s website on the Consultations Page.

The purpose of these Guidelines (which can be accessed below), is to update the MGA’s approach when implementing its regulatory requirements and procedures with respect to Technical Infrastructure. They are intended to guide operators, licensees, service providers and stakeholders on the MGA’s compliance objectives when evaluating an applicant’s or licensee’s technical set-up.

The approach adopted by the MGA in attaining its regulatory objectives is based on these Guidelines which are intended to provide the necessary flexibility for operators to exploit the benefits of technology, including cloud solutions while ensuring adequate supervision over an operator’s gaming and control systems, to safeguard the players and the MGA’s regulatory interests. The approach focuses on the utilisation of a technological environment which has the required level of security and data integrity allowing the MGA to have timely access to all the regulatory data in order to ensure that it remains well positioned to conduct its supervisory functions, at pre and post licensing stages including the possibility to carry out regular inspections, auditing and/or ad-hoc investigations.

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