The Malta Gaming Authority (hereinafter the ‘Authority’) is hereby notifying that Neptune Entertainment Limited, gaming licence MGA/B2B/271/2014, has been cancelled as of 7 March, 2019.
Neptune Entertainment Limited has thus been directed to proceed with the cancellation process of the Authorisation, and to suspend all gaming operations with immediate effect. In addition, a notice on the Authorised Person’s website/s is to be displayed informing all players that the Authorisation has been cancelled.
Furthermore, the Authority hereby notifies that any websites operated by Neptune Entertainment Limited or associated with Neptune Entertainment Limited, and which make reference to the Authority or the above-quoted licence is not approved to be operational by the Authority. Due to the cancellation of the licence, Neptune Entertainment Limited is therefore not authorised to continue conducting gaming by means of distance communications under an Authority licence.
Players who deem to have any outstanding payments due to them on the mentioned licence are to send an email to [email protected] and should submit the following information:
- Name and Surname;
- Registered Address;
- Date of Birth;
- Copy of Passport or ID Card;
- Telephone Number;
- Description of Product i.e. casino or sportsbook;
- User Name; and
- Screenshot of Balance or any pending Cash Outs (if not available an estimated balance is to be submitted).
The Authority notifies that no further information shall be released at this stage in order not to compromise any investigations that may need to be performed by the Authority and/or any other competent authority.