A player can request at any time that their self-exclusion timeframe is shortened or removed entirely. To do this, the player must make their request to the Operator in writing, detailing why the self-exclusion was imposed and how circumstances have now changed making the self-exclusion unnecessary. It is at the Operator’s discretion whether to accept or decline the request.
Should the Operator accept the request to decrease or revoke a definite self-exclusion, the account cannot be opened until after the lapse of at least twenty-four (24) hours from the time which the Operator accepts the request.
If the request relates to an indefinite self-exclusion, the player’s account cannot be reopened until after the lapse of at least seven (7) days from the day on which the request to decrease or revoke the self-exclusion was accepted.