How can a licensee effect changes to their key technical infrastructure?

Key Technical Setup is the technical infrastructure of a licensee, including all hardware and virtual machines in operation where the essential components are located.


Licensees may request the Authority’s approval to implement any changes within the essential components by submitting a Technical – Changes to Key Essential Components application through the Licensee Portal.
The Portal provides a dedicated dashboard that will give users the possibility to follow the status of their requests in real-time, ensuring efficiency and transparency.

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