Working at MGA

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WHO WE ARE

The Malta Gaming Authority (MGA) is considered to be one of the top global remote gaming regulators and enjoys a strong worldwide reputation within the gaming industry. The remote and land based gaming industry in Malta is considered to be one of the major economic contributors alongside financial services where Malta holds a high degree of reputation. With a portfolio of around 450 remote gaming licences and 280 companies, the Malta Gaming Authority is a role model for other jurisdictions due to its excellent track record, experience and transparent regulatory regime. The MGA is responsible for regulating all types of gambling and gaming activities including national lotteries, bingo halls, casinos, gaming parlours and remote gaming.

WHY MGA

At the Malta Gaming Authority, we strive to offer our people more than just a job – here, you will be working on things that matter.  Work is very challenging due to the ongoing changes in the gaming, technological and sociological environment we operate in. In view of these changes, working at the MGA is stimulating, varied and interesting.

Our organisation is made up of individuals who are renowned for their enthusiasm, creative-approach to problem solving and dedication; individuals who have their clients at heart.  Our people are coached to be leaders and are the brains behind some of our noteworthy achievements.

Our leadership team is certainly our best asset, drawing its strength from the team’s collective credentials and accomplishments.

Here you will have the opportunity to work with some of the best minds in the industry, with people who are passionate about the gaming industry and  who are keen to work together to succeed.

WHERE YOU COULD WORK

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KEY RESPONSIBILITIES INCLUDE:

ICT Security & Infrastructure

  • ICT Security and Infrastructure
  • Technology and infrastructure planning
  • Hosting and data management
  • IT security
  • Desktop Support
  • ICT Policies and Procedures

Software Development and Support

  • In-house software development
  • Business and Software analysis
  • Software Quality Assurance
  • Integrations with other systems
  • IT systems support
  • Software testing

Data Analysis, Business Intelligence (BI) and Reporting 

  • Creation and maintenance of Gaming Data Sets
  • Data Analytics and Business Intelligence
  • Enhanced Automated Reporting System
  • Database Management and Data Warehousing

Records Management

  • Document Management
  • Archives, Scanning & Registry
  • Digitisation of Mail
KEY RESPONSIBILITIES INCLUDE:

REVENUE ASSURANCE & TAX COMPLIANCE

  • Collection and follow up on gaming taxes due, licence fees and other administrative fees charged to licensees
  • Gaming tax compliance and enforcement
  • Gaming tax audits
  • Review of licensee gaming tax submissions

FINANCE OPERATIONS

  • Corporate finance
  • Cash flow management
  • Financial planning and control
  • Financial accounting
  • Management accounts & reporting
  • Procurement
  • Audit
  • Liaison with NAO, IAID, MFIN & Audit Committee
KEY RESPONSIBILITIES INCLUDE:

AUTHORISATIONS

  • Management and processing of new applications
  • On-boarding of new operators & renewals
  • Approval of premises and changes in floor plans for Land Based operators
  • Approval & certification of new machines
  • Approval of key persons, employees and issuing of HQP’s
  • Management and processing of licence applications, renewals, and other related applications
  • Processing of surrender, termination or expiration of licences
  • Approval of share transfers, licence transfers, intermediaries, shared conducts and technical infrastructures
  • Management of the MGA’s “Fit and Proper” process

COMPLIANCE

  • Development and implementation of an annual compliance review plan, for both online and land based operators
  • Compliance audits review
  • Internal compliance reviews (operator checks) on an ongoing basis
  • Ensure adherence to licence conditions (follow-up and review)
  • Review of games & control systems including policies
  • Design and development of the relevant policies and procedures
  • Liaise with land based Inspectorate Unit for the performance of offsite compliance checks.

REGULATORY SUPERVISION

  • Regulatory Financial Supervision (Player Liability Reports, Financial Accounts)
  • Thematic reviews based on risk

PLAYER SUPPORT UNIT

  • Player complaints management
  • Dispute resolution
KEY RESPONSIBILITIES INCLUDE:

LEGAL AFFAIRS

  • Review and drafting of contracts (internal & external)
  • Provision of legal advice to the Authority
  • Court cases
  • Liaison with Attorney General’s office
  • Review of legislation and liaison with Ministries and Departments
  • Legal analysis and research
  • Public consultations
  • Policy implementation & development

EU & INTERNATIONAL AFFAIRS

  • Preparation of briefing notes and position papers
  • Bilateral relationships – Memorandums of Understanding (MOU) and Letters of Intent (LOI), with other regulators and entities
  • Liaison with Gaming Representative Bodies e.g. Malta Remote Gaming Council (MRGC), Chamber of Commerce, the European Gaming and Betting Association (EGBA), Remote Gambling Association (RGA)
  • Comparative assessments  and research on EU and  international developments
  • Participation in international fora e.g. Expert Group on Gambling Services (EGGS), Gaming Regulators European Forum (GREF), International Association of Gaming Advisors (IAGA), International Association of Gaming Regulators (IAGR)
KEY RESPONSIBILITIES INCLUDE:

FIELD OPERATIONS

  • Inspections in casinos, gaming parlours and other licensed gaming establishments
  • Gaming device inspections
  • Overseeing the national lottery draws
  • Investigations related to illegal gaming activities in conjunction with the Malta Police Force

ENFORCEMENT

  • Liaison with local and international law enforcement agencies e.g. Financial Intelligence Analysis Unit (FIAU), Attorney General (AG), Interpol, Police, etc…
  • Enforcement action to ensure compliance with licence conditions and regulatory obligations
  • Participation in the Task Force on Match Fixing (and related policy development and review)

DUE DILIGENCE

  • Conducting Due Diligence assessments in liaison with the regulatory directorate
  • Issuing of regular Due Diligence or Enhanced Due Diligence reports with the relevant recommendations

ANTI-MONEY LAUNDERING

  • Single point of contact from AML procedures, both locally and internationally
  • Review of licensee AML procedures and controls
  • Conducting on-site visits on locally based operators when the need arises
  • AML Policy development and review

INVESTIGATIONS

  • Special investigations
  • Investigations on all land based and remote gaming companies/individuals resulting from information emanating from multiple internal and external sources
  • Follow up on intelligence and reports
KEY RESPONSIBILITIES INCLUDE:
  • Training & Development
  • Recruitment
  • Talent management
  • Succession planning
  • Internal & External Communications
  • Public & Media Relations
  • Facilities management
  • Health & safety
  • Security