Following the recent upgrade of the unified self-exclusion system for land-based operators, the Malta Gaming Authority (MGA) is set to embark on another ambitious project which will lead to the implementation of a unified self-exclusion system for all its Remote Gaming licensees.
Today, remote gaming operators licensed by the MGA are already obliged to offer self-exclusion tools to their players; however, there is no unified system in place, and an excluded player can seek the services of different operators, while being excluded from some others. The Authority is conscious that this is a gap in the protection offered within its regulated environment and is committed to working towards a system which will give the possibility to players to self-exclude across all licenced gaming channels, be it land-based or remote.
“The protection of players is at the heart of the MGA’s regulatory agenda, and this project further underlines our resolve to ensure that players have the necessary tools to engage in gaming services responsibly. Over the years we have witnessed efforts from gaming operators to implement various responsible gaming measures, and thus we strongly believe that the unified self-exclusion system will be well received by the industry and consumers alike,” said Heathcliff Farrugia, Chief Executive Officer at the MGA.
In addition, the Authority will also be evaluating the possibility of opening up the system for subscription on a voluntary basis to operators licensed in other jurisdictions; always ensuring a robust protection of data, in line with the GDPR.
The MGA is conscious that the implementation of such a system requires careful and considered analysis in order to ascertain that the solution design will meet the intended objectives. To this end, the Authority shall assess the suitability of a range of technical solutions for such a system over the coming weeks, including the possibility of leveraging Distributed Ledger Technology (DLT). Such technology has the potential to provide an ideal platform for this system due to its inherent characteristics of immutability and decentralisation.
The Authority will proceed to announce its considerations for public consultation, followed by a call for requests for the technical development and implementation of the solution.